Frequently Asked Questions
Everything you need to know about our fair trade home collections.
What makes Matr Boomie products unique?
Our products are handcrafted by skilled artisans in India using traditional techniques. Each piece is a fair trade creation that combines modern design with sustainable, natural materials.
How long will it take to receive my order?
Standard orders are typically processed within 2-3 business days. Shipping times vary by location but usually arrive within 5-7 business days for domestic orders.
What is your return policy for home decor?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Are your products ethically sourced?
Yes, we are a certified Fair Trade Federation member. We ensure our artisan partners receive fair wages, safe working conditions, and long-term economic opportunities.
Do you offer wholesale opportunities?
We do! We love partnering with retailers who share our passion for ethical trade. You can apply for a wholesale account directly through our dedicated wholesale portal.
How do I care for my handmade items?
Because our items are handmade, we recommend gentle care. Specific instructions for textiles, wood, and metalware are included on the product pages and item tags.